Use this guide to investigate shaft leakage and compare the original auger shaft seal dimensions, profile, and installation direction before ordering.
Symptoms
- Liquid leaks around the auger shaft area.
- The original seal is worn, split, hardened, distorted, or damaged.
- A replacement has the wrong inner or outer diameter or does not fit the shaft arrangement.
- Leakage begins or continues after installation, suggesting direction, seating, or surrounding-component issues.
These symptoms do not prove that the seal is the only cause. Inspect the mating surfaces, shaft or hopper connection, installation position, and surrounding components before replacement.
Compatibility
Compatible with select slushy machines and similarly configured equipment. Confirm the original part's dimensions, shape, and installation position before ordering.
- Reference family
- 1.4-Inch Auger Shaft Seal
- Exact reference model
- 2-PCS-Auger-Shaft-Seal
- FROZTIVA SKU / internal model
- 2-PCS-Auger-Shaft-Seal
- Compatible brands
- VEVOR, MOJGAR, ROVSUN
Compatible with select VEVOR, MOJGAR, and ROVSUN slushy machines.
Fitment reminder: Brand alone does not guarantee fit. Compare the original seal profile, 12.7 mm / 0.50 in inside diameter, 35.6 mm / 1.40 in outside diameter, 21.7 mm / 0.85 in height, shaft configuration, and mounting arrangement before ordering.
Dimensions
- Inside diameter
- 12.7 mm / 0.5 in
- Outside diameter
- 35.6 mm / 1.4 in
- Height
- 21.7 mm / 0.85 in
- Material
- Food-grade Silicone
- Hardness
- 60 Shore A
- Compliance
- NSF 61 compliant
- Pack quantity
- 2 seals
- Profile
- Auger shaft seal
Dimension tolerance: Not confirmed. Contact FROZTIVA if your measurements differ.
Before You Order
- Power off the machine and remove the original part for an accurate comparison.
- Compare inside diameter, outside diameter, height, profile, and installed position.
- Inspect the shaft configuration, mounting arrangement, and the original seal direction.
- If any dimension, profile, or installation detail differs, contact FROZTIVA before ordering.
Installation
- Disconnect electrical power and follow the equipment manufacturer's service and sanitation procedures.
- Remove the old part and clean the mating surfaces without damaging them.
- Inspect the shaft and surrounding components for wear or damage before installing the new seal.
- Match the original seal orientation. Install without stretching, twisting, or damaging the sealing lips.
- Run a controlled test and stop the machine if leakage or abnormal operation remains.
Troubleshooting
Shaft still leaks
Check seal direction, seating depth, shaft wear, mating-surface damage, and whether leakage originates from another nearby component.
Seal does not fit
Recheck the inside diameter, outside diameter, height, profile, shaft configuration, and mounting arrangement. Do not force the seal.
Seal is damaged during installation
Stop installation. Inspect for sharp edges, incorrect direction, twisting, stretching, or tools contacting the sealing surface.
FAQ
Is this part universal?
No. It is compatible with select machines only. Confirm the dimensions, profile, structure, and installation position.
Does replacing this part fix every leak?
No. Leakage can also come from worn mating surfaces, shaft or hopper damage, incorrect installation, or another component.
What should I send for fitment help?
Send the machine data plate, original-part photos, installed-position photo, and inside diameter, outside diameter, and height measurements.
Contact Support
Send the machine model, original-part photos, measurements, installation position, and symptoms for review before ordering.
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