Contact FROZTIVA

Need help with an order, replacement part, compatibility, shipping, or returns? Contact us and provide as much information as possible so we can assist you efficiently.

For replacement-part and fitment questions, please include:

  • Machine brand
  • Model number
  • Serial number, if available
  • Existing part number
  • Part dimensions
  • Voltage or electrical specifications, if applicable
  • A brief description of the issue

If photos are needed to confirm the part, we may ask you to provide clear photos of the machine data plate and existing component.

Email: froztivastore@163.com

For help identifying a replacement part, please also visit our Find Your Parts page.